Updated June 1st 2019
We are aware that your personal data is important for you. We commit to use your data in a safe and secure manner with all necessary precautions. Below you will find a summary of why we collect data, with whom we are likely to share the data and what we do to ensure that your data is secure. You will also find details on your rights regarding your data.
Personal data protection guarantee
We have taken the appropriate organizational and technical measures to protect the data we collect and process. The measures we have taken intend to provide a high level of security to protect your data and mimize risks. Keep in mind that no data is 100% secure, but using our website and services you understand the risks and accept the risks included by using our website and other services.
When we share the data with Third Party companies, we ensure that the data will also be protected, and will not be provided or resold to an unauthorized third parties nor used for promotional purposes non-related to the services that you voluntarily subscribed to.
The personal information we gather from you when we have a legitimate business interest to do so or to ensure tax, accounting and legal compliance is either deleted or anonymized when there is no business-related legitimate interest in the holding of your personal. If it is not possible to delete or anonymized your personal data, the data will be kept securely. An example of a legitimate business interest would be to provide you a service that you requested. Data that has been stored in a backup is an example of data that may be hard to delete or anonymize.
International data transfers
Your personal information may be transferred and processed in countries other than the country in which you are resident and/or a citizen. These countries may have data protection laws that differ from those of your country. In some instances, the laws of those countries may not be as protective as the laws in the country where you are a resident and/or a citizen. Some of the recipients of personal data that we collect are located outside the European Union, including the United States. The service providers we use are located in Malta, Bulgaria, Lithuania, Switzerland and the United States. Stoic and Zen is located in the People’s Republic of China.
The United States does not currently have a uniform data protection law, but our providers of technology, the services we use, have privacy policies and security policies and procedures in place to ensure a level of data protection equal to that in place in the context of data protection. We strongly suggest that you consult the privacy laws of the countries we use services from.
Data collected and entities with which the data is shared
The data we collect is always collected in a lawful manner with your prior approval and knowledge.
We do not engage in selling your private data to 3rd parties and partners. We may share data with our partners or 3rd party services that we use only and integrate with only when it is necessary to provide you with a service or product that you subscribed to and to enhance your user experience on the website. We never share your private information to 3rd parties for marketing purposes.
We may ask you to provide us with personal data such as email address and name to provide you with the service you expect. If you purchase a paid service, further data, but not limited to, like address, country of residence, payment details will be required.
If you were to create an account on the website, access a members-only area or comment on the website, we may ask for further details, but not limited to, name, email address, username, other personal information, etc.
In some instances, we may ask you to fill in surveys and ask for personal information such as, but not limited to, your age, country of residence, your opinion, your employment status, education level, business name, business category, etc. The information is used to better understand your needs in order to deliver a service or a product. All information remains confidential.
We can ask you for your contact information to provide you with emails, newsletters or to create an account to access the reserved parts of the site. We may also ask you to enter your payment information so that you can pay for your purchases, and also offer to back it up to facilitate your subsequent orders of products and services.
The personal data we ask you to provide is clearly indicated below. We also list why we collect data.
We may share your personal data with the following categories of recipients:
-3rd party companies, partners, service providers and trust companies that provide services such as analyzing data, marketing services, data processing and payment processing. Shared data is limited and they only have access to the data they need in order to deliver their services and nothing else. We do not engage in spamming, mass emails, reselling of your personal information. They have legal and contractual obligations to use data according to their own Privacy Policies and within the scope of the data privacy laws.
-If we believe that legal entities, bodies and agencies that request data transmission have a right to access the personal data, the data will be provided to them. Examples of this would be, but not limited to, in the case of a lawsuit, criminal investigation and data access inquiry.
-In case of legal obligation or to defend or establish our legitimate rights we reserve the right to access your personal information.
-Any person or entity that you have given your express agreement to access your personal data.
Stoic & Zen follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Stoic & Zen uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
DoubleClick DART Cookie
How the personal data is used
We use data in a few different manners:
1. Contact Forms: for visitors and users to contact us. We use WordPress, Thrive Themes and our mail server hosted on WPX Hosting for this. Some emails may be stored locally on a computer’s mail client. The data is used to contact you when required.
2.Opt-in Forms: for visitors and users to subscribe to our newsletter and receive emails and content such as, but not limited to, PDFs, videos, courses, mp3, images, GIFs, etc. We use MailerLite for this service. The data is used to send you content via emails. There is an unsubscribe link at the bottom of each email. You also need to confirm your email address before being able to join.
3.Surveys: for visitors to give us feedback. We use MailerLite and SurveyMonkey for this service. The data is used to contact you when required and have consumers insights.
4. Analytics: to analyze traffic and see how visitors and users interact with, but not limited to, content, webpages, forms, etc. We use Hotjar, MonsterInsights, Google Analytics and Google Tag Manager for this. The data is used to have insights about how visitors and users interact with our content.
5. A/B testing tools: to see the performance of the content. We use Thrive Themes and Google Analytics for this. The content is used to determine which pieces of content is more popular.
6. SEO: to improve on-site and off-site webpages ranking and selection of keywords, as well as performance of the website. We use Monster Insights and All in One SEO for this. The data is used to enhance discoverability of content.
7.Payment processing and accounting: to give you the opportunity to purchase products and services. We would use a secure payment platform for this. Detailed information may be necessary if you were to have any enquiries, or to fulfill our legal, tax and accounting responsibilities. Examples of such details are, but not limited to, name, email, login information, username, invoice number, transaction number, etc.
8.Login information, members-only access and Commenting: to provide you with access to features and functions on the website. We use WordPress and Thrive Themes for this. Detailed information may be necessary if you were to have any enquiries, or for us to fulfill our legal, tax and accounting responsibilities. Examples of such details are, but not limited to, name, email, login information, username, comment date, comment type, etc.
9.Moderation: we reserve the right to moderate, delete, hide, remove and block any comment that does not respect our community guidelines such as, but not limited to, respecting others, spamming, advertising, using abusive language, etc. We use WordPress and Thrive Themes for this.
10. Ads and retargeting: in order to advertise our services and products online, on 3rd party platforms. Examples of this, but not limited to, would be the Facebook pixel, Google Ads. We use Facebook and Google Ads for this.
Legal basis for processing your personal data
The legal basis for collection and processing your personal data depends on the service you subscribed to, the webpages you visited and the actions you have taken on our website. The legal basis is related to the context in which the personal information has been taken. We collect your personal data in the below cases:
-You have consented in an explicit manner to receive promotional communications from Stoic & Zen and/or our partners that have products and services that may be of interest to you. An example of this would be ticking or checking a box that allows us or our partners to send you promotional emails related to a service or a product that we think may be of interest to you.
-You have submitted feedback, a question, a comment or an unsolicited email. In this case, you authorize Stoic & Zen to contact you by email, phone, Skype, chat, etc. For example, you send an email to Stoic & Zen to give comments, feedback, questions, etc.
-You have submitted an unsolicited application. In this case, you authorize Stoic & Zen to contact you by email, phone, Skype, chat, etc. For example, you send an email to Stoic & Zen for an internship or a job application. In this case, you authorize Stoic & Zen to transmit your data (eg CVs, diplomas, personal data) to relevant companies.
-The personal data is necessary to defend or establish our legitimate interests in a scope that does not hinder you own rights.
-The personal data is necessary to fulfill our obligations. An example of such an obligation would be a tax requirements.
When you send us an inquiry by email, you give your explicit consent to receive an email from us. This email does not have an unsubscribed link as it is not sent automatically. If any other contact information such as, but not limited to, phone number, Skype and chat are present, you allow Stoic & Zen to contact you via those channels. If you do not wish to receive personalized communications, simply do not send us inquiries and do not access the stoicandzen.com website.
Each of our newsletter has an unsubscribe link that you can use to unsubscribe at any time. Before adding your email address and your name to our mailing list, you will be required to confirm your email address. This is considered an extra step to ensure that your consent is explicit.
When we collect and use your personal data on the basis of our legitimate interest, it will be to enable us to, but not limited to, provide or improve our services, sites and communications, namely prospecting and direct marketing actions, fraud prevention, the management of questions of customers and prospects ...
We may have to rely on the legitimate interest for other usage and, if necessary, we will tell you when necessary what are these legitimate interests.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Personal data protection rights
You benefit from the following rights regarding the protection of your personal data:
-You have the right to update, correct, access, see or ask for the deletion of your personal information, you can request such actions by contacting us here.
-If we are legally complied to keep the information, in the obligation to keep the data to exercise or defend any legal claim, exercise our right to freedom of information and expression, you may not obtain the deletion of your personal information.
-You have the right to refuse communications that we send you by clicking on the unsubscribe link at the bottom of all promotional emails that are sent to you, anytime. This excludes personalized emails sent via the contact form which are considered to be one-on-one communication as opposed to the automated newsletter system.
-You may withdraw your consent anytime after we have taken and processed your personal information and data. Take note that the withdrawal of your consent will not influence the legality of any treatment that has been delivered by Stoic & Zen before your withdrawal. This also includes the handling of your personal data made on the basis of legal grounds of treatment other than consent.
-You have the right to object to the way your personal information is being processed, request to limit the scope of the processing of your personal information or request its portability, you can request such actions by contacting us here.
-You have the right to complain to a data protection authority. We will respond to any inquiries regarding the handling and procession of your personal data protection rights in accordance with applicable laws.
We also believe that protecting children on the internet is a priority. We strongly recommend that parents and guardians of children monitor the activities of children online.
Stoic & Zen does know knowingly capture, ask, process, request and collect personal information of children under the age of 16. If you believe that a child under the age of 13 accessed our website and provided personal information, please contact us here and we will promptly remove all related information from our records.
Accessing our website as well as your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us here.
You also accept the fact that no data is 100% in our digital age and that although we make every effort possible to ensure that your data remains protected, a data breach can happen and Stoic & Zen as well as its representatives, controller and Data Officer Martin Couture, are not responsible for the breach.
How to contact us?
If you have any questions or concerns regarding the use of your personal information, please contact us here. Please take note that due to National holidays being different in our timezone (People’s Republic of China,) the delay in answering your request may take longer if you were to contact us during a National holiday. We commit to reply as soon as possible, without any guarantee in terms of response time. Furthermore, if you contact us please make sure to consult your SPAM/junk mailbox in case our answer gets automatically filtered and sent to the SPAM/junk mailbox.
You can also see our other legal requirements, term & conditions and compliance by clicking the links below:
The controller of your personal data is Martin Couture of Stoic & Zen.
The Data Officer of Stoic & Zen is Martin Couture.
You can contact us here.